Jessie had been serving the sour Mr. Norton faithfully for years, and the staff had praised her for her excellent treatment of him. Mr. Norton, who was notorious for his rigorous schedule, would typically leave payment and a hefty gratuity. But when Jessie showed up one day, there was no cash on the table. There was a note and a key instead. “Thank you for your patience and kindness,” the note said. I hope you like the little surprise that this key unlocks. — Mr. Norton Jessie wondered what was ahead and felt a little nervous. She was both excited and uneasy since the note alluded to something important. She couldn’t help but think about how her perseverance and commitment had affected the elderly guy as she inserted the key into the lock and what this surprising deed might indicate.